Consultation Experience

We offer several appointment types to suit your needs:

New Patients
Initial Consultation ~ 60 minutes
Your first, foundational appointment to explore your full health history, assess your current situation, and build your personalised treatment plan.
All new patients must book a 60-minute initial consultation.

Existing Patients
Short Follow-Up — 15 minutes
Quick check-ins, prescription updates, or simple queries between full consultations.

Standard Follow-Up — 30 minutes
Our most commonly booked appointment — to assess progress, refine your plan, and guide next steps.

Extended Follow-Up — 40 minutes
For more complex concerns or if you haven’t been seen in over 6 months and require extra time.

Results Review Consultation — 40 minutes
A focused session to review new test results, discuss findings, and update your personalised plan.

Haven't Seen Us For A While?
If it’s been more than 18 months since your last appointment, we kindly ask you to book a New Patient Initial Consultation (60 minutes). This ensures we:

• Rebuild a complete, updated understanding of your health
• Review new history, medications, and recent investigations
• Create a refreshed, comprehensive care plan

New intake forms may also be required to ensure the safest and most personalised care.

Your consultation fee covers a comprehensive suite of services, designed to deliver truly world-class naturopathic care:

• A personalised consultation with an experienced practitioner
• Evidence-based protocol research, tailored to your unique needs
• Pathology interpretation using optimal (not just standard) reference ranges
• Referrals for advanced testing, including functional and integrative pathology if needed

A bespoke Wellness Care Treatment Plan, including:

• Personalised dietary and lifestyle recommendations
• Herbal medicine prescriptions
• Nutraceutical and supplement guidance
• Homoeopathic, Homeobotanicals, and Flower Essence therapies

(Please note: Prescription items are charged separately.)

You will also have access to our practitioner-only apothecary of premium herbal and nutritional formulations, as well as, ongoing support, education and accountability to help you stay on track.

Your initial appointment is a thorough, nurturing exploration of your unique health story.

Together, we’ll explore:

• Your goals, concerns, and vision for your health
• Your current and past medical history, medications, and supplements
• Your diet, lifestyle, stress levels, and daily self-care practices
• Each of your major body systems, from head to toe
• Any previous pathology or investigations

We don’t believe in guesswork when it comes to your health. We take a methodical, evidence-driven approach, recommending further pathology or functional testing when deeper insights are needed. By working in collaboration with holistic GPs and integrative specialists, we ensure your care is thorough, cohesive, and personalised.

Appointment frequency is always personalised, based on your stage of healing:

• In the initial phase of treatment: follow-ups are usually every 3–4 weeks
• For maintenance and ongoing support: most patients are seen 3–4 times per year

You will always be guided clearly and supportively, so you feel confident, never overwhelmed.

We deeply value your trust, your time, and your dedication to your health.

Your consultation fee reflects not just the time spent together, but the research, collaboration, and quiet, behind-the-scenes work that ensures your care is thorough, thoughtful, and exceptional.

Between appointments, your practitioner may:

• Review your full medical history and interpret test results using optimal reference ranges

• Develop and refine personalised treatment protocols

• Write and respond to correspondence with your GP, specialist, or other healthcare providers

• Collaborate with your broader healthcare team for true continuity of care

• Monitor your progress and adjust your plan as needed

• Stay abreast of the latest evidence and best practices relevant to your health concerns

We do not charge separately for this essential, invisible work — because at Floralia, we believe that true, integrative, patient-centred healthcare is generous, relational, and committed to excellence in every detail.

Private Health Insurance (PHI) rebates for Naturopathy are set to be reinstated.

This means you may soon be able to claim a rebate from your private health insurer for Naturopathy consultations at Floralia Wellness.

Rebates are already available for Clinical Nutrition and Acupuncture services.

We look forward to offering even greater value and accessibility to our beautiful Floralia community as these changes come into effect.

Our team is always available to guide you with any questions regarding rebates and your treatment plan.

Your initial consultation will take a complete, in-depth, 360-degree assessment of your health and fertility journey so far. It will involve assessment of your medical history, your family health history, your menstrual health and general health. Pathology tests will be examined and interpreted, and referrals given for further blood, urine, saliva and semen testing, where required. To complete your consultation, you’ll receive a personalised fertility diet recommendation, lifestyle modifications and a treatment plan, including botanical and homoeopathic medicines and nutritional supplements where required. You will leave your appointment feeling heard, empowered and more confident on your path to a baby.

Both partners will require their own individual consultations for preconception care and fertility support. If you’d like to come in together, please ask reception for a “double initial”, otherwise, it’s okay to come in at separate appointment times. If you are not a couple, we welcome you too. We offer support for singles on their baby journey & fertility preservation.

Why we need the time

It takes two to make a baby.

We pride ourselves on taking a thorough, considered and holistic approach, digging deep into the importance of timelines and history to really understand and find the barrier to abundant health and fertility. We work with a multi-system approach to find and address the root cause, empowering you through education around diet and nutrition and coaching for change which all comes together to improve our patient success rate. As such, we require individual consultations with each partner to explore and optimise fertility and your success rates.

A quick note: We most often refer to a woman’s partner or mate in the masculine for simplicity of writing, however, our intention is inclusive. If your family looks different, we hope you see yourselves in our words. All families are welcome; everyone is welcome at Floralia.

Follow up consultations are 30-45 minutes in length and usually held at monthly intervals. During these consultations your Floralia practitioner will guide you through menstrual cycle charting, support you in your understanding of your menstrual health and fertility, and coach you through the various changes you may be making to enhance your fertility. Tests will be referred and interpreted as necessary.

15-minute consultations are available for children and adults with acute illnesses such as earaches, digestive upsets, cold and flu or other complaints. These consultations are also available to discuss test results in between appointments if required. Acute/results consultations may be conducted via telemedicine for existing patients.